1. General Information

VRWorld.is (“we”, “us”, “our”) provides virtual reality experiences, arcade games, group entertainment, and other services at our studio in Reykjavík, Iceland. These Terms apply to all visitors, customers, and users of our services.

2. Booking & Walk-In Experiences

• Certain VR experiences require an online booking.
• Arcade and short-play games are available for walk-ins.
• By booking, you agree to provide accurate contact information.
• You may receive confirmation emails or messages to the details you provide.

3. Pricing & Payments

• All prices are listed in ISK.
• Payments are made on-site unless stated otherwise.
• Prices may change at any time without prior notice.

4. Age & Safety Requirements

• Most experiences are recommended for ages 8+, with some requiring 10–12+.
• Children must be accompanied by a responsible adult.
• All participants must follow safety instructions from staff.
• We may refuse service if participation presents safety risks.

5. Studio Rules

• No running, rough play, or misuse of equipment.
• VR equipment must be used exactly as instructed.
• Sessions may be stopped for unsafe behavior.
• Damage caused by misuse may result in compensation charges.

6. Cancellations & Refunds

• Bookings may be rescheduled depending on availability.
• Refunds are handled at management’s discretion.
• Walk-in sessions are non-refundable once gameplay begins.

7. Liability

VR experiences may cause mild dizziness or discomfort. By participating, you acknowledge these risks and agree to stop if you feel unwell. VRWorld.is is not responsible for injuries resulting from unsafe behavior, ignored instructions, or undisclosed medical conditions.

8. Website Use

• No attempts to access systems without authorization.
• No copying of branding, images, or content.
• No actions that overload or disrupt the website.

9. Third-Party Services

We use external services such as booking systems (Cal.com), analytics, and map tools. These third parties have their own policies and may collect limited data.

10. Changes to Terms

We may update these Terms at any time. Updates take effect upon posting on this page.

11. Contact Information

📩 info@vrworld.is
📍 Reykjavík, Iceland

1. Information We Collect

1.1 Information You Provide

• Name, email, or phone number (for booking or contact).
• Messages through contact forms.
• Feedback or survey responses.

1.2 Automatically Collected Information

• Page views, device type, browser type.
• Approximate location (country/region).
• Anonymized IP address.
• No sensitive data is collected.

2. Use of Your Information

• Process and confirm bookings.
• Answer inquiries.
• Improve website and VR studio experience.
• Prevent spam or unauthorized activity.
• Generate anonymized analytics.

We do not sell or share your data for marketing.

3. Cookies & Analytics

We may use:

• Basic analytics (Plausible / Google Analytics).
• Functional cookies.
• Cookies from embedded content (booking, maps).

You may disable cookies via your browser.

4. Third-Party Services

• Booking systems (Cal.com)
• Form processors (Formspree)
• Analytics tools
• Google Maps

These services follow their own privacy policies.

5. Data Storage & Security

We protect your data using reasonable security measures. Booking/contact data is stored securely and only accessible to authorized personnel. We do not store payment data on our website.

6. Your Rights (GDPR / Iceland)

• Access your data
• Request deletion
• Correct inaccurate data
• Withdraw consent

Contact: info@vrworld.is

7. Data Retention

Booking/contact info may be held for 12–24 months. Analytics data may be stored longer in anonymized form.

8. Children’s Privacy

We do not knowingly collect personal data from children under 13 without parental consent.

9. Changes to This Policy

Updates will be posted on this page with a revised date.

10. Contact

📩 info@vrworld.is
📍 Reykjavík, Iceland